I’ve been sitting here for a few hours now, waiting for a parcel delivery. I can feel my fury building because this never goes well. I have deliveries every couple of weeks for my shop, and every couple of weeks I end up in an argument with the company. I think they go out of their way to not deliver things to me.
So, while I’m waiting (stewing), I thought I’d share a couple of my all-time favourite customer service experiences. And when I say favourite, I don’t mean good. If you’re looking for good customer service experiences, you need to check out You Had Us At Hello, my friend Jo’s blog, dedicated to the people who make spending money a pleasant experience.
Good retail doesn’t happen to me. I seem to attract the rude, crude and bizarre when I shop. Something about me says “please make my day as difficult as possible.”
These are true stories…